Account Creation

Created by Mica Roberts, Modified on Fri, 31 Jul at 2:56 PM by Mica Roberts

Overview

This article explains how to create an account in the Kinsman mobile app.


Before You Begin

Before you start, make sure you:

  • Download the Kinsman SitePoint app on your smartphone or tablet from the Apple App Store or Google Play store

  • Connected your device to Wi-Fi or cellular data

  • Have access to the email address you want to use for your account


Step-by-Step Instructions

Step 1: Open the Kinsman App

Open the Kinsman app on your device.

When the app opens, it will display the login screen.

Note:
If you already have an account, sign in using Google, Apple, or your email address and password.
If you forgot your password, follow the instructions in the How to Reset Your Password article. [Insert Link]



Step 2: Tap “Create an Account”

On the login screen, tap Create an account.


Step 3: Choose an Account Creation Method

You can create your account using one of the following methods:

Google:

Use a Google account already connected to your device for faster account creation.

Tap the Google button and follow the prompts.

Apple:

Use your Apple ID to create your account.

Tap the Apple button and follow the prompts.

Name and Email Address:

Create an account using your:

  • First name

  • Last name

  • Email address

  • Password

Enter your information and tap Continue.


Step 4: Verify Your Email Address

After you create your account, Kinsman will send a verification email to the address you entered.

  1. Open the verification email

  2. Tap the verification link

After you verify your email address, the app will redirect you to the Select Work Profile screen.



You have successfully created your account.



Troubleshooting

Problem

Possible Cause

Resolution

You did not receive a verification email

The email address may have been entered incorrectly, or the email may have been redirected to Spam or Promotions folders

Verify the spelling of your email address and check your Spam or Promotions folders

An account with this email already exists

Another account already uses this email address

Follow the password reset process in the How to Reset Your Password article

Please choose a stronger password

Your password does not meet the security requirements

Use at least 10 characters, including uppercase and lowercase letters, a number, and a symbol. Do not use spaces

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